Customer Relationship Management (CRM) Solutions

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Speccal InfoSystems CRM Software Solution

Customer Relationship Management (CRM) Solutions

A CRM enables you to continuously engage with your existing and or new customers. See what you've already sold them and what new product or service they may need.

At Speccal InfoSystems, we develop a wide variety of CRM Software Solutions to keep your staff well engaged with your customers.

They include but not limited to:

Leads Management
Deals Management
Contacts Management
Sales Pipeline
Products Catalogue Management
Proposals Management
Quotation Management
Customer Satisfaction Surveys
Customer Followup
Email and SMS Notifications
+ And Many more...

Features of our CRM Software Solutions

Sales Pipeline

Manage all your Deals, Referrals, Opportunities, Leads and Sales easily. Close Leads and turn them into successful sales. Integrate with your ERP or Accounting Software to generate Invoices from Quotations and Proposals

Sales Agents & Representatives

10, 50 or 1000 Sales People, see what they are all doing to generate Leads and Sales. See your best performing Sales Reps and Reward them handsomely with Commissions from closed Sales.

Team Management

Group your Sales Staff into Teams or Branches and set up a Reporting and Compensation Hierarchy. Integrate with HR and Payroll Software to manage Leave and Attendance.

Customer Management

Manage your Customers and Clients with their Contacts and Contact Persons. Categorize and Segment Clients into Categories or Custom developed segmentation rules.

Support & Tickets

Be on top of all issues coming from your Customers with Support Tickets. We can also add any other Customer Support feature that you may want..

Email & SMS Integrations

Keep yourself, your staff and customers on the communication loop with round the clock Email and SMS alerts. Be notified on every Deal, Sale, Quotation, Proposal, Support Ticket etc with customizable messages and email templates.

Reports

Generate Reports for Leads, Deals, Sales etc. Export the reports to EXCEL, CSV or PDF formats for further analysis

And Many more...

Custom features, Integrate with other Software etc. We are always ready to build customized CRM Solutions that enable your business to operate efficiently.

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Customer Relationship Management (CRM) Solutions